Legal Stuff

Privacy and Cookie Policy

Date:  May 2018

At We Are Lucky we’re committed to protecting and respecting your privacy.

This webpage tells you the data protection and privacy practices for We Are Lucky, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

The Basics…

We take your privacy very seriously.

People under 16 should not submit any personal information to We Are Lucky.

We Are Lucky does not actively track you as an individual.

Should you send us an email or send us a private message via any of the other methods on our web site or social media feeds this information will be kept private. We will store this information within our own email system (Gmail) so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website. Any public messages posted on our social media pages, feeds will also be on display to the public, and we may reply, share or repost your public messages (e.g. ‘Retweeting’ you), with the best of intentions always in mind.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

The cookies we use are detailed below:

Cookie

Description

Blog/Post Comments via Facebook If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).  We use a Facebook plugin to provide this service, so Facebook’s policy applies to the data you supply.
Cookie Header In the header of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
Google Analytics To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPress WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.
Affiliate Schemes/advertising To help us fund our community work we may sometimes feature advertisements and products on our site.  These features use cookies to match up any purchases made by our site visitors to We Are lucky, so we are able to benefit from the advertising/affiliate revenue.

Which organisation is collecting this information

WeAreLucky.org is the website of We Are Lucky Ltd, a limited company registered in the UK.

Data Controller

We Are Lucky Ltd, 16 Heol Giedd, Ystradgynlais, Swansea SA9 1JY is the Data Controller for all data on this site. You can contact us at hello@wearelucky.org

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message. If you used the Facebook plugin to comment on our website, Facebook’s policies apply, so please see their privacy policy online, and check you have updated your settings with your preferences.

We may also use your email to help resolve any problems you may have and that you have requested our help with.

Keeping your data safe

We do not share your personal information or email address with third parties.

Email 

Just like you, we don’t like spam emails, so we won’t ever send you them and we won’t ever share your data with third parties who would.

Protection of your information

We’ll do our best to safeguard your personal information at all times, in accordance with the principles of the GDPR, and will inform you immediately should there be any problem or change in our ability to do this.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us by email and we’ll do this for you.  You can update your details on our email list at any time using the link on your email.

DATA PROTECTION OFFICER

Our Data Protection Officer is Lucy Griffiths, you can contact her at hello@wearelucky.org or by writing to her at the address above.

Your Rights

You may ask us for a copy of any personal data we hold about you at any time by emailing hello@wearelucky.org

You may also ask for all data we hold about you to be deleted and we will do this.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using We Are Lucky’s website and services, and contact us (details above) if you would like any information removed.

Insurance and liability

We carry Professional Indemnity and Public Liability Insurance as below:

Indemnity Insurance

Insured with Markel Direct

Professional Indemnity: £500,000

Public Liability: £1,000,000

www.markeluk.com